Here you will find answers to some of the most asked questions on our store ranging from care, shipping information and more. Please check this section out if you have any questions before getting in touch to save time but if your question is not answered from the options on this page please contact us on our contact form on the site.
Also a quick note, if you've ordered after the 14th of December and didn't know about the processing times and would like to cancel it that is no problem at all. Similarly if you've ordered a character over the Christmas period and it hasn't arrived for one reason or another please get in touch. Apologies about this bizarre processing schedule in advance we are trying to complete a large backlog of orders as well as remake lost orders over the last month.