Shipping policy
Shipping Policy:
Figures will take up to 1-3 business days after purchase to ship as they have to be made to order. We will contact you if there are going to be any additional delays beyond a day or two if parts are unavailable or there are potential shipping delays. If there is a notice on the site specifying a delay that will be the current processing time.
We fully guarantee the figures are made as close to the picture provided as possible and we will not send faulty/damaged pieces. If a piece is faulty we will try and fix it and resolve the problem within a week of receiving the order.
Shipping prices start as follows and are calculated on checkout for larger orders:
UK: Royal Mail Tracked 48: £2
Royal Mail Tracked 24: £3
Orders have free tracked post if you spend over £50.
USA (in USD): $5-$6.50 Tracked Shipping
Canada (in CAD): $5-$6.75 for orders under $50
FREE SHIPPING on orders over $70
Australia (in AUD): $9.75 for orders under $35
There is FREE TRACKED SHIPPING on orders over $70.
Europe: £2
Rest of the world: £4
-UK orders are sent with 24/48 hour post so it should take between one to three days to arrive depending on the shipping selected.
- USA/Canada orders take 6-14 business days to arrive after it's been dispatched.
- European orders take 3-6 business days to arrive after it's been dispatched.
- Australian orders take 6-11 business days to arrive after it's been dispatched.
- Shipping to the rest of the world (includes Africa, Asia and South America) usually takes 8-14 business days to arrive after it's been dispatched.
All Canada/USA orders are tracked and orders above £30 are tracked inside the UK so you can track your order and make sure it arrives safely.